Parcel never arrived and they're refusing to reply to support messages. Avoid!!!

Its been over a month waiting. The first shipment they sent was never scanned in and i am not optimistic about the reshipments. Maybe the estrogen will be functional & they appear to do their own testing which is nice. But if you want to recieve the product within any reasonable timescale stay away!!

super quick came in 4 days since i placed order

It's been a month and a half. Initially my order was caught up in a batch of bad shipments sent out on 16 September. Then it was in a bad batch of reshipments sent out on the 14th day of October. Now it's been a month and a half since the original order was placed and I don't even have a tracking number for the reship. It's been around a week with no email response on anything yet, and I've still not heard back on any fronts. Don't order from them, it's truly not worth the incredible hassle when things go wrong.

A great Estrogen Homebrewer for someone living in the UK all I did was pay the price and some shipping fee’s and it was here in about a week with full stealth packaging so my parents had no idea. Can’t recommend more!

Arrived safe, discreet with stealth packaging, very legit !

Order arrived in just two weeks without problems with customs. There were no visible issues with the vial.

label created day after and shipped in 12 days to canada - vials look good no complaints

Responsive customer support fixed a payment issue within hours of sending an email late into the night. Tracking number for shipping given within a day or so of payment, and my shipment arrived today after ordering on the 9th of October. Vial arrived with no impurities in discreet packaging. No issues with customs nor the post. Will buy from them again :)

I bought products from hera hrt twice, once from china and once from England, the price is very reasonable, although it take a While to shipping to such a Distance, i receive my enn eventually. And idk why they sent me 2* enn(i only paid for one) while I'm living in UK, excellent experiences.

They say they post within 2 business days but it took them a full week to post it, however USPS put a shift in so it was delivered to the UK within a week of them receiving it which I can't really complain about. Haven't tested the vial yet but it looks clear and clean. I'm going to presume it's full of EEn as requested and leave it at that.

For shipments within the US they arrive very quickly and the vials are reasonably priced. Medicine has no particulates and is properly sterilized. HOWEVER, I have received a vial where the metal cap was freely moving due to improper crimping. While the rubber stopper did not arrive loose as a result of this, it enhances the risk of it loosening or an otherwise improper seal occurring from use/temperature changes, leading to contamination. I have the resources to transfer medicine to my own sterile vials in case I ever core a stopper, but it's disappointing I had to do it as soon as possible with the vial I received because of a different contamination risk.

Delayed not their fault got a coupon and got the product after reordering which is more than I say about celestial

Great service and quality. My order got lost in the post, they were rapid in replacing in for me after I enquired

ordered September 17th, arrived today after some delays with USPS but Hera communicated this delay on their blog, so no issue with that tbh, especially for overseas!

Never received my order and though I sent various inquiries on my order over a month later no word at all from them. I just should have ordered more pills than be forced to detransition.

Order got delayed by ages but that wasn't really Hera's fault - US customs stuff. She compensated me fully for my loss which was very much appreciated.

The whole process was great, usps miss-routed my package once or twice, overall I would recommend and I will be buying again.

Vials are clear as water, shipped almost immediately (although USPS delays added quite a bit of time onto this, but this wasn't on Hera's end.). Support email was quick to answer a query I had. Highly recommended.

Ordered a while ago, but I only thought to write a review now. Shipping was relatively fast and vial came without any problems, I'm still using it today. Good if you're in the US or Canada though I would be more cautious abt shipping if you're somewhere else

Ordered September 11th, was shipped out the next day. USPS took 2 weeks to pick up, and royal mail took another week or so, finally got it today and it looks good. Nothing to fault on their end, mostly usps and royal mail are to blame.

Still not received by USPS, no replies to messages, no idea what's going on. I guess just don't get it from here if in uk. A response to messages would be a good start so anyone knew what was going on.

Item is as described.

arrived a month after i ordered it, was a little scared cause it got stuck in label created hell for most of the month but it eventually got sent and arrived in like 4 days after shipment. the vial is in good condition, liquid is clear and no floating particles, 4/5 just cause of the scare but would definitely recommend ps: i live in tijuana and ordered it to san diego and had no problems crossing it across the border on foot, if it helps anyone

Ordered Undecylate from here as nobody else was in stock with it. Ordered on the 14th of September it just arrived today on the 29th of September in discreet packaging. No issues with UK customs, but the usps routing seemed nonsensical to me (not heras fault of course), which seems to extend the delivery time and I understand this can be hit or miss for people outside the US so be advised when ordering from here. To my eye it looks clear, undamaged, no particles etc. Coming from the US I was expecting to wait a month, but this was quite quick compared to many of my past experiences. Hera were very fast in getting it shipped out to me, after I was fumbling around still being confused about crypto after all these years I had an email saying it was sent same day. My problem is the packaging was very fiddly so i ended up dropping it after much frustration (the vial is fine) but I could not for the life of me open that wrapping without scissors. Apart from that I would say the service was perfect!

everything went flawlessly with this seller. nearly identical experience to buying from open gate labs (god rest their vials.) cant in good conscience recommend the whole being trans thing but if youre thinking of doing it anyway (or otherwise have no choice) this is a fine place to get diy from.

everything went flawlessly with this seller. nearly identical experience to buying from open gate labs (god rest their vials.) cant in good conscience recommend the whole being trans thing but if youre thinking of doing it anyway (or otherwise have no choice) this is a fine place to get diy from.

Ordered a vial of EEn 6 September 2026, received 15 September 2026. Extremely impressed with the speed for overseas shipping. No visible contamination, clear liquid, good stealth label exactly as advertised, tracking worked, no negative reaction after injecting. Only minor issue is the payment portal was a bit buggy but I didn't lose money or anything. Thank you so much Hera you're the best <3

Ordered late Friday, shipped the next day, and arrived within a week. No visible particulates. Very pleased.

very very well priced and shipped out within 2 weeks : )

Ordered September 3rd, label created September 5th, vials arrived today, September 15th. (fresh out da mailbox!) They would have showed up yesterday but local mail carrier sent it two hours north, and back today. No extra questions or comments really, straightforward. Thanks for the first vials!

Ordered on September 3rd, printing label created September 5th, and vials arrive September 15th. (Today! i actually just got them out the mailbox) No extra questions or comments really, everything was straightforward. Thanks for the first vials!

its been 3 months since i got it, everything seems to be okay so far!

I ordered almost 3 months ago now, and the delivery has been stuck twice in usps's systems. However, this would not be a reason to give a poor score if not for the extremely reluctant customer service. They will seemingly mute you until the delivery tracking progresses, and I feel that I've been stringed along. This has been going on for a long while now, and I have had the worst customer service experience of my life.

(Forgor to write a review until now) Ordered on July 20th, took about 2 days before a shipping label was created, and I received it on July 31st. Kinda nerve-racking because I had to watch over the USPS tracking like a hawk but overall I am happy I ordered it.

I'll always buy here and i will keep telling people to buy here !

It's been 3 months since I placed my order, I understand in June they had shipping issues but that doesn't explain why since August 14th I've been promised a re-ship, and absolutely nothing has happened, alongside radio silence from customer support, completely their fault at this point.

Payment processed instantly with crypto, and the order arrived in 4 days after purchase. No visual impurities and the vial seems exactly as described! I love the option for the stealth labeling as well. Very pleased.

Package stuck at customs for over 2 months now, with stock customer service lines and who just doesn't reply. They say they can reship but I'm pretty sure they only do that if they're 110% confident the package is gone. Only buy if you don't mind waiting months

Ordered twice. Wonderful experience both times.

Package stuck in the post and customer support that just doesn't respond. They say they can reship but I think they only do that if the package is definitely gone, or at least I'm guessing so from the lack of support response. Been over 2 months now, wait a few months more I guess lol

Ordered EEn and it took almost a month to ship from the US, 2 weeks of presumably usps holding onto my package without scanning it. The vial contents are as clear as it can be without any yellowing.

First time ever ordering a vial, arrived safe and very well protected, vial came in a very discrete black ziplock bag, vial arrived intact, no carrier oil discoloration, clear and properly filled. Vendor was very quick with shipping (though the actual transit took around 2 months to get to my country, but that’s an issue with USPS and my local mail carrier, so other counties might get it delivered quicker). I highly recommend her for any girl in South America thinking about getting vials! I will be repurchasing from her moving forward, thank you Hera!! <3

Shipment delayed by a few weeks after label creation but delivery was fast once it got through. Supplier notified about the ongoing issue with delays in their website, which is very much appreciated. Discrete labeling, zero issues with customs. Vial is in perfect condition and contents are crystal clear. Recommended 100%, will definitely buy again when supplier resumes international shipping ~♥︎

Got it within 2 weeks, however I ordered a stealth package label, and I did not receive any stealth packaging.

I ordered my vial in mid June, and, as of today, I still haven't received it. Now, I understand the whole issue with USPS right now and that it is something out of their control, which is why I held off on writing a review for the longest time. However, the communication from them to me has been non existent, despite me attempting to contact them via their form 3 weeks ago, and emailing them 2 weeks ago. In the time since I've given up on waiting and ordered from another homebrewer. I hate to say something like this, but based on my experience alone I'd say to avoid ordering from Hera HRT if you live outside of the US, if it is possible for you to do so.

Very fast overseas delivery and great customer service! However, they seem to always be out of juice these days, so 4/5 at best. :(

Took like a week or two to ship but after that it ended up arriving in like 3 days. overall pretty good experience and didn’t take that long to arrive.

Took like a week or two to ship but after that it ended up arriving in like 3 days. overall pretty good experience and didn’t take that long to arrive.

Ordered in June to which it got stuck. While not their fault I have received no response from them in over 2 weeks asking for an update.

I have been waiting for communication on this order for over 2 weeks. I noticed the banner on the site and wanted to know if i was affected since i was going to be relocating in the next 2 weeks. I still have not gotten an answer back.

I ordered from them three weeks ago and my package still hasn’t been given to USPS. Hera emailed me back one time saying that my package has been dropped off, and they sent a email saying it was shipped almost immediately. They keep saying USPS is just backed up or having issues, but there are a lot of other people having the same issues based on what I have seen online. I don’t know how USPS stays so backed up they haven’t scanned my package for a month. Orders are closed now, so you can’t even reorder. It’s really obvious that they kept taking orders even though they were having a lot of problems with shipping, and I’m pretty annoyed at this point. I hate to leave a review like this for a new homebrewer, but my experience ordering from them has really sucked and I don’t know how I’m gonna afford another order, and there is no mention of a reship or refund.

Ordered over a week ago, tracking indicates shipping label created, saw that they were investigating another issue after my order was placed. Contacted support page to get a clear answer on whether my order would ship before my move and have not heard anything back. I may be completely out of medication before i can fund my next round now.

Support through their website is non-existent or simply isn't working as intended. Close to 2 months since my last order status and I cannot get an email from them regarding my order (just tried for a 3rd time, next time I'll email them directly) Order placed originally June 2nd. Last USPS status June 11th. I know they have good reviews but I genuinely feel scammed and I wish I had ordered from a different site instead.

Delivery took about 3 weeks. Expected, shipping from France to Chile sounds long. Arrived clean, and the discreet packaging is very nice.

It took 13 days from July 16th and it’s here!!!😋🥹 nothing is floating it was a little warm but as long it’s not hot for a long time too hot or anything wrong it’s in perfect condition still 10/10 in my book sure it took a min but I’m soo happy it’s 100% legit just keep watch put in information correctly then let it ride 😝

EV arrived in 11 days, there are no visible particulates in the vial.

delivery took 22 days (18 of which were static in transit on USPS' end), responsive support, vial came in clear and discreet

Package hasn't moved in nearly a month, support isn't very helpful. I wouldn't recommend ordering if you're outside the US.

Ordered EEn, arrived in discreet packaging disguised as silicone oil, took about 3 weeks but not the fault of Hera. Very satisfied with my purchase. Would recommend

Takes a while to arrive but overall it got to my house safely so that is what mainly matters. Smart discreet packaging too if you care about that

Only took 11 days (9 of them while usps was holding it) they created the label and sent it to usps same day i paid. Completely clear and vial in perfect condition. Highly recommend if you're okay if homebrew.

While i think this is mainly a failing of USPS rather than Hera, I've been waiting nearly 3 weeks now for my vial to arrive. I ordered on the 22nd June and USPS shows "Customs Clearance" as of the 28th. As the vial is clearly with USPS I can't say this is Hera's fault but after sending a support ticket in on the 5th July i still have not heard back which is why i am taking points off

I've ordered from Hera twice now. Both times my order arrived in less than 2 weeks. I've had nothing but good experiences with Hera. Their shipping is very discrete. I do have to say, USPS will likely take a couple days to show tracking info after Hera hands over the package. This isn't their fault. USPS is just like that.

Very happy with the supplier, have another order in transit. No problems delivering to EU, used stealth packaging, and paid a tiny import fee. Product seems and feels fine, have not confirmed with bloodwork yet.

It takes a lil bit of time but I can't complain these fine people are providing excellent life saving medication and for that I am beyond grateful even if just a lil impatient

Took about 10 days to be delivered with no problems going through customs. Package was shipped discreetly and the vials were clear with no particles, will definitely order again thank you!!

7 days including a weekend from order placed to delivered, very discreet. will definitely go back for more

Delivery took 15 days, but I had to go to the post office, because the shipping label didnt include my full address. When I opened the package the vial initially seemed fined, but upon closer inspection I found a strange brown particle inside floating around.

Came in 4 days. Super happy about how fast it arrived and that I was able to get it delivered to FL. Payment was also good and easy

Delivery took about 3 weeks, the vial arrived in perfect condition. Will order from them again in the future! :3

Delivery took about 6 days, very fast would order again, no issue with the vial and came in discreet packaging!

Received my vial of Estradiol Enanthate within a reasonable amount of time! Looking forward to ordering from Hera again when I run out.

took a couple weeks to arrive, and i live in FL so i was a bit worried about the package being blocked ... BUT it arrived just in time in my mailbox and was in pristine condition. the product itself seems to work well and can be administered in either the fat or muscle, which is a nice variety of options to have. thank you so much, highly recommend!

Arrived about one week after ordering in a thermal bag in perfect condition. Very pleased.

It only took around 10 days to arrive. Looks clear and in great condition

great customer support :)

Got my vial to EU vial seems fine, used the stealth label and had to pay little import fee

9 day shipping to big city, very nice, very discreet, would buy again

Quite fast shipping for delivery cross continent, vial is perfectly clear and in good conditon. fake label that easily passes through customs here with a fake receipt that lets me not get robbed by customs tax. lovely!

In my vial there were 3 or 4 small white-ish grey hairs that were .5-1cm in length. Along with this, my EEN vial topper looked unsanitary with scratches and specks. Not happy with my order, I do not recommend.

Vial arrived a few days short of a month since I ordered it, seems to be working as intended, either way I got the product & am happy!

Got my vial a few days short of a month from when I placed the order, but I think it was because they were busy & there was a influx of orders. Product is clear and seems to work well! I emailed support since I was getting nervous I wasn't going to receive the product but didn't receive a response - I really enjoy the fact the vial is clear so I can look for coring particles though So yea. 5 Stars :D

Awesome experience ordering from them! Very discreet packaging that goes right through customs, it arrived like 2-3 weeks after ordering. I will definitely buy again.

Great order process and great price for EEn! Clear vial with nothing floating, and injected well. Packaging was black mylar bag inside of bubble mailer. Timeline: 1 week for processing, 3 days wait, then 2 days to deliver.

Shipping took 3 weeks after I placed the order. Clear vial in perfect condition, I would recommend it to any person in my country.

I'm so nervous doing something like this the first time and didn't even know if it went through so I messaged them and amazing customer service but then a few minutes I got an email back. I'm not somebody who's rich and you need all the money I have so peace of mind that gave me knowing I just didn't send money to nobody. I will recommend to everybody I talk to thank you thank you thank you.

My order was delivered to me a week after I had placed it. Clear vial, nothing floating within and no air bubbles. I'll definitely order from them again!

Shipping took about two weeks, but it came securely packaged and does its job of "Estrogenizing." Otherwise, would recommend, seller is very communicative and responds quickly.

Payment was easy, but it's been stuck at "payment processing" for 3 days while others have talked about shipping taking far less time. I'll leave another review if/when the vial of EEn gets here, but for now, I am a bit disappointed, only because others have talked about extremely fast shipping. I am aware that I live in a different country, so that may play a factor, but I'd expect for that to be during the actual shipping process, rather than the payment being stuck processing.

Their website and communications are straightforward and easy, shipping was quick. Delivered in a heat sealed foil bag. Vials are sturdy and the enanthate is crystal clear with no visible impurities. Very affordable.

I ordered at the beginning of January 2026, it’s now almost the end of February, and I still have not received my order. There was a problem with the USPS which could not be resolved and in emailing support they said they would give me a code to have the purchase reshipped. It has however been 2-3 weeks since I last heard back from support even though I have reached out multiple times. They have stopped responding and so I paid this company for a product I never even received. I will revise this review if I am ever finally reached back out to.

Got exactly what I wanted, which was eatrodial enthanate. Looked like there were particles in it, but after letting sit for a while it went away, so I guess the shipping shook it a bunch. Goes in clean and is very nice :3

shipping took 12 days, but that was a USPS problem. the provider actually shipped it out quickly. should average ~7 days for most people! i'm really happy with this vial, clear of any impurities (very cheap too :o)10/10 WOULD RECCOMEND!!!

Cheap, fast shipping, and no particles. Happy with what i got! :D

good packaging, got through the customs

I was very happy at first, shipping was fast and it arrived in 9 days however upon inspection I did find a green particulate in the vial that wasn't an air bubble. I will revise to 4 stars once a reship is sent. Robin

Ordered EV during the holidays, arrived well-packed in just a few days. Looks and feel great :)

My vial arrived in a week which was awesome because I had been cut off without warning by my prescribing doctor 6 months in to hrt and was starting to panic. They answered my emails almost immediately too. ☺️

Placed an order on the 12th of December, and just arrived today (USPS being stupid). Received 2 vials as ordered of Estradiol enanthate. Came inside of Heat sealed mylar bag that had them inside. On inspection there's no particles, nor air bubbles in either vial, as mentioned in previous reviews. Overall a 10/10 experience for being the best American provider of Diy, in terms of price and efficacy.

Extremely wonderful people, with incredible customer service. Whenever I had a question, I would have an answer via email in less than 10 minutes. Any issue I had with them was at the fault of the United States Postal Service, and even then they offered to solve the problem. Payment was quick and easy, and shipping took just over a week even in the holiday season (would have been even faster if USPS was efficient). I can easily see them becoming one of the biggest providers in North America.

Recently got Estradiol Enanthate from this place and the experience was very good! Support was very helpful and once it arrived the liquid was very clear and didn't have any bubbles or anything. Injection was also very smooth!

works 10/10, defo improved their shipping process or sth because there was no bubbles in mine like some other reviews, maybe they changed their oil idrk... it works tho i can feel my chest growing :p ty hera for being the one of the only accessible providers in the us <3

20/10, really fast and got it within 3-4 days. Gonna be ordering from here from now on tysm </3

Fast shipping, low price, but vial contained both air bubbles and small particles that I cannot identify. Tried reaching out to support about it, we had a bit of back and forth but eventually they stopped responding after over a week of waiting. I cannot believe at this current point that it's safe to inject and I am not at all happy with my purchase.

Shipped within the week, discreetly packaged and labelled as silicone oil. Very happy with this. Will order again soon.

less than a week to arrive, amazing shipping. I have yet to get a blood test to see how EU affects my system from the previous shipment.

fast delivery, good product, literally perfect, cheaper too, would buy again

shipped discreetly got here in 3 days. no particles floating in it. been using it for 3 weeks and i haven't exploded. banger all around.

I had an issue when placing my order but the support email quickly fixed it for me, arrived in 3 weeks to an international address which is really good, the vial contents look fine, really good experience.

I ordered EEn. Shipping was <1 week total including ~1-2 days of processing time. The package was a discreet padded envelope and the vial itself was in a sealed black bag. The liquid appears completely clear to me with no tint or particles.

Couldn’t ask for a better supplier!

Product shipped very fast. Payment system was reliable.

Shipping was fast. 1 week. Vial states its 40mg/ml 10 ml, mct oil and contains benzoyl benzoat. The liquid is clear but has a lot(hundreds) of small particles of some sort floating in it, no idea what they are but definitely not air bubbles

Took ~9 days due to USPS being slow. Heat sealed in mylar bag, and vial has a flip top. Wish the vial was shipped in some sort of small cardboard box, but just a small nitpick. More yellow than I would expect MCT oil to be, but not terrible. Overall good experience.